100% Guarantee -
(Exception: embroidered
products are not returnable)
Items may be returned in original condition for a refund or
credit within 15 days of delivery. Shipping charges will be
refunded only if the return is our error. All returns must be
accompanied by the packing slip and return authorization number
by calling 888-815-3455. Returns may take a week to process.
ORDER PROCESSING:
We accept American Express, Visa, MasterCard, and Discover. We are PCI compliant and
do not store credit cards. Our internet
site is built on the Yahoo system, which utilizes
industry-standard security. To ensure accuracy on
embroidered personalized throw blankets, we request orders to be
placed through the website. Email questions to
service@keepsakes-etc.com or 888-815-3455.
We
appreciate your browsing and shopping our on line store. Please
E-mail us at service@keepsakes-etc.com
with your questions, comments and suggestions on how to improve
our site, and new products you may be interested in.
SALES TAX: Sales
tax of 7.25 % will apply to residents of Ohio only, in which we are
registered.
SHIPPING & HANDLING:
We ship only inside the United States. Stock orders are processed and shipped within 24-36 hours.
Out of stock orders will automatically be backordered, customers
will be contacted via email. Our shipping rates are as follows:
