100%
Money Back Guarantee -
(Exception: embroidered
products are not returnable) Items may be
returned in original condition for a refund or credit within 15
days of delivery. Shipping charges will be refunded only if the
return is our error. All returns must be accompanied by the
packing slip and return authorization number by calling
888-815-3455. Returns may take a week to process. We suggest UPS
for all returns.
We
appreciate your browsing and shopping our on line store. Please
E-mail us at service@keepsakes-etc.com
with your questions, comments and suggestions on how to improve
our site, and new products you may be interested in.
ORDER PROCESSING: We
accept Visa, MasterCard, Discover, and money orders. Please
make money orders out to Keepsakes Etc. 7320 W. Akron Canfield
Rd. - Canfield, Ohio 44406. We have taken every
precaution to secure your credit card transactions. Our internet
site is built on the Yahoo system, which utilizes
industry-standard security. Orders may also be submitted by
phone, toll free 1-888-815-3455. Credit cards are charged the
day the order ships from our warehouse.
SALES TAX: Sales
tax of 7 % will apply to residents of Ohio only, in which we are
registered.
SHIPPING & HANDLING:
We ship to Canada and the United States, international orders
shipped only with pre-approval, please e-mail us at the above
address. Stock orders are processed and shipped within 24 hours.
Out of stock orders will automatically be backordered. Our
Shipping rates are as follows:
| ORDER
AMOUNT |
SHIPPING
CHARGE |
| $1
To 29.99 |
$
7.99 |
| $30
To $ 100.99 |
$
9.99 |
| $
101 To $ 149.99 |
$
13.99 |
| $
150 And Over |
$
16.99 |
-
Alaska, Hawaii and APO - Shipped priority USPS.
- Most of our products ship from Ohio - Allow 4-5 days UPS
ground to
CA, NV, ID, MT, WY, UT, AZ, NM, West TX, West ND,
West CO.
- Allow 5-6 days UPS ground to WA or remote CA
- Call 1-888-815-3455 for UPS next day
PRIVACY:
We
do not sell or share address or E-Mail information.
