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Need Help - Call 888-815-3455 Debbie, Mary Jo,
or JoAnn
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 100% Guarantee -
(Exception: embroidered
products are not returnable)
Items may be returned in original condition for a refund or
credit within 15 days of delivery. Shipping charges will be
refunded only if the return is our error. All returns must be
accompanied by the packing slip and return authorization number
by calling 888-815-3455. Returns may take a week to process.
We
appreciate your browsing and shopping our on line store. Please
E-mail us at service@keepsakes-etc.com
with your questions, comments and suggestions on how to improve
our site, and new products you may be interested in.
ORDER PROCESSING: We
accept American Express, Visa, MasterCard, Discover, and money orders. Please
make money orders out to Keepsakes Etc. 7320 W. Akron Canfield
Rd. - Canfield, Ohio 44406. We are PCI compliant and
do not store credit cards. Our internet
site is built on the Yahoo system, which utilizes
industry-standard security. Orders may also be submitted by
phone, toll free 1-888-815-3455.
SALES TAX: Sales
tax of 6.75 % will apply to residents of Ohio only, in which we are
registered.
SHIPPING & HANDLING:
We ship to Canada and the United States, international orders
shipped only with pre-approval, please e-mail us at the above
address. Stock orders are processed and shipped within 24 hours.
Out of stock orders will automatically be backordered. Our shipping rates are as follows:
STANDARD SHIPPING :
- can be either UPS or USPS depending on weight and
location.
$9.99 - $15.99 for one product per
zone on US map, additional items are $1-$3 per item.
| ORDER
AMOUNT |
SHIPPING
CHARGE |
| $250 & Over |
FREE
Excluding
Canada, Special Orders & Discounted
Orders
|
-
2nd Day Air Starts at $22 (Call 888-815-3455 for Next Day Air
Pricing By Zone)
- Alaska, Hawaii and APO - Shipped priority USPS.
- Most of our products ship from Ohio - Allow 4-5 days
standard to
CA, NV, ID, MT, WY, UT, AZ, NM, West TX, West ND,
West CO.
- Allow 5-6 days UPS ground to WA or remote CA
PRIVACY:
We
do not sell or share address or E-Mail information.
We Ship From
Ohio Within 24 Hours (M-F)
UPS Does Not
Deliver on Saturday or Sunday |
Special
Shipping & Next Day Air Call 1-888-815-3455
Second Day
Air $24 - $28 |
Thank you
- 1-888-815-3455
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